Terms & Conditions
Input Hub · Terms & Conditions · v1.0 · Effective 20 October 2026
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Field |
Value |
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Operator |
WILDMINT WORKS LTD |
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Company number |
17012774 |
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Registered office |
Dept 7136, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA |
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Trading name / brand |
Input Hub |
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Website |
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Contact email |
info@input-hub.com |
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Support / complaints |
info@input-hub.com · Mon–Fri 9:00 a.m.–6:00 p.m. UK time |
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Governing law |
England and Wales |
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Document version |
v1.0 |
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Effective date |
20 October 2026 |
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Important: A purchase supplies a limited licence to use a downloadable AI Prompt, not ownership of an AI service or monetary value. No subscription charges arise. Your non-excludable consumer rights remain in force. |
1 Contents
2 About these Terms (parties, acceptance, what they cover) • 3 Definitions • 4 Eligibility & account use • 5 Scope of licence & permitted use (EULA core) • 6 Virtual currency, items & digital content (nature & limits) • 7 Purchases, billing & taxes • 8 Delivery of digital content • 9 No redemption, resale or cash-out • 10 User conduct & prohibited activity • 11 User-generated submissions • 12 Intellectual property • 13 Updates, maintenance & changes to the Service
14 Suspension, restriction & termination • 15 Consumer rights & statutory protections • 16 Refunds & billing disputes • 17 Disclaimers & service availability • 18 Limitation of liability • 19 Indemnity • 20 Privacy, cookies & data handling • 21 Complaints & support • 22 Governing law & dispute resolution • 23 Changes to these Terms • 24 Contact
These Terms comprise the numbered sections below and Schedule 1 — Practical service rules. The Privacy Policy, Cookie Policy, Refund Policy, Payment Policy, Cancellation Policy, Digital Product Fulfilment Policy and Acceptable Use Policy give further information about particular parts of the customer journey. If an ancillary policy conflicts with a mandatory consumer right, that right prevails.
2 About these Terms (parties, acceptance, what they cover)
2.1 These Terms & Conditions form the contract between WILDMINT WORKS LTD, trading as Input Hub ("Input Hub", "we", "us"), and the individual or business customer using input-hub.com ("you"). They govern visiting the website, maintaining an account, ordering ready-to-use artificial-intelligence prompt files and using the purchased digital materials.
2.2 Before placing an order, review the product description, total price, currency, delivery method and linked policies. You accept these Terms by completing a purchase or, where registration is offered, by actively accepting the Terms when opening an account. Mere browsing does not require you to buy anything.
2.3 We act as the seller of the prompt products offered through our own store. Input Hub is not a third-party seller marketplace, payment institution or issuer of monetary value. Orders do not establish any partnership, employment, fiduciary or agency relationship between the parties.
3 Definitions
3.1 "Digital Product" means a file, prompt pack, collection, template, guidance sheet or related downloadable digital content specifically identified on the product page. "Prompt" means the structured text or instructions intended for use with a third-party AI system. "Product Description" means the characteristics, format, compatibility and permitted uses stated before checkout.
3.2 "Order" means a customer request to purchase a Digital Product accepted by Input Hub after payment authorisation and the issue of an order confirmation. "Account" means any customer profile used to manage orders and downloads. "Delivery" means making the purchased file or access link available through the website, account or order-confirmation communication.
3.3 "Business Day" means a day other than a Saturday, Sunday or public holiday in England. "Statutory Rights" means consumer rights that applicable law does not permit a trader to exclude. "Licence" means the limited permission to use a Digital Product under section 5; ownership of intellectual-property rights is not transferred by purchase.
4 Eligibility & account use
4.1 The Service is intended for individuals aged at least 18 and businesses acting through an authorised representative. You must be legally capable of entering into the purchase and authorised to use the selected payment method. We may reject an attempted purchase where age, identity or authority cannot be reasonably established.
4.2 When creating an Account, supply accurate information and maintain a secure password. Keep contact and billing details current so confirmations, access links and service notices reach you. Do not transfer your Account, share credentials with strangers or use another person's identity without permission.
4.3 Notify info@input-hub.com promptly if you suspect unauthorised access or a suspicious order. We may temporarily restrict an Account to protect purchases while a reported incident is investigated, using a proportionate procedure and preserving available legal remedies.
5 Scope of licence & permitted use (EULA core)
5.1 On successful payment and Delivery, we grant the customer a non-exclusive, non-transferable, worldwide licence to download, store, adapt and use the purchased Prompt for personal activities or the customer's own internal business work. This permission is subject to the Product Description and any express licence tier selected at checkout.
5.2 You may input a lawfully purchased Prompt into compatible third-party AI tools and edit its wording for your permitted projects. Outputs produced by those third-party tools are governed by the relevant provider's terms and applicable law; Input Hub does not grant rights belonging to the AI tool provider or another person.
5.3 Unless the Product Description expressly grants extended distribution rights, you may not publish, resell, sublicense, lease, share as a downloadable substitute, or incorporate the Prompt itself into a commercial prompt library or competing catalogue. A client-facing work product generated using a Prompt is not automatically a prohibited resale of the underlying Prompt.
5.4 A lawfully acquired licence does not expire merely because you later close your Account; however, re-download access may stop on closure. A refund or lawful termination for material misuse ends the relevant licence to the extent permitted by law, subject always to Statutory Rights and rights already lawfully vested in third parties.
Permitted-use reference matrix
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Use |
Permitted |
Not permitted |
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Internal creative work |
Adapt a lawfully purchased Prompt for personal or internal business output |
Resell the source file as a substitute prompt pack |
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Model usage |
Input the Prompt into an authorised third-party model |
Claim ownership of the model or bypass its provider terms |
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Customer service |
Request access help or a statutory remedy |
Fabricate card disputes or obtain unpaid files |
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Storage |
Keep secure local copies within the licence |
Publish the source file to an unrestricted audience |
6 Virtual currency, items & digital content (nature & limits)
6.1 Input Hub sells Digital Products, not cryptocurrency, platform tokens, redeemable credits, stored monetary balances, payment accounts or electronic money. Product prices are consideration for content licences. A download entitlement does not constitute an investment, deposit, financial instrument or right to a cash balance.
6.2 Any product bundle, promotional entitlement or download credit described on the website has only the digital-access function identified in its offer. It carries no independent cash value and is not redeemable for cash. We do not operate a market in virtual goods, enable customer-to-customer transfer of entitlements, or support cash-out.
7 Purchases, billing & taxes
7.1 Each Order is for a one-time purchase. The store does not sell recurring subscriptions, automatically renew contracts or provide third-party seller settlement services. Quantities, licence tiers and bundles, where offered, are displayed before payment; each new purchase requires its own checkout authorisation.
7.2 Prices are shown in the currency selected and confirmed at checkout. The website may show EUR, USD, AUD, CAD or GBP depending on selection or location. Review the final order total, including any applicable tax, before placing the Order; your card issuer may independently apply its exchange rate or foreign-transaction fee.
8 Delivery of digital content
8.1 Digital Products are delivered electronically, ordinarily as downloadable files or secure access links available after confirmed payment. No parcel is dispatched and no shipping address is normally required. The Product Description identifies file type, bundle scope and any compatibility requirements relevant to the Order.
8.2 Delivery is complete when the correct file or functional access link has been made available to the customer through the agreed electronic channel and is capable of retrieval. A confirmation email alone is not conclusive if the promised content was inaccessible. Preserve your order email and download a personal backup when access becomes available.
9 No redemption, resale or cash-out
9.1 A purchased Prompt and any download entitlement are not legal tender, electronic money, a transferable account balance or a security. No withdrawal, cash redemption, person-to-person transfer or guaranteed resale service is offered. Purchasing a Prompt does not buy an ownership stake in Input Hub or a third-party AI provider.
9.2 Unless an express licence permits otherwise, selling the original file, bundling it into a competing prompt store, sharing paid archives publicly or bypassing licence controls violates the Licence. You remain free to use genuinely independent ideas and lawfully created output in accordance with intellectual-property law and section 5.
10 User conduct & prohibited activity
10.1 Use the website lawfully and with respect for other users, our staff and third-party systems. You must not submit stolen payment credentials, use fraudulent chargeback claims, evade access controls, distribute malware, impersonate the operator or use automated traffic that materially impairs the service.
10.2 Do not use purchased Prompts to request or create content in violation of applicable law or the terms of the AI system you use. You control your inputs, outputs and publication decisions. Review all generated material before relying on it, particularly where errors can affect legal, financial, medical or safety decisions.
11 User-generated submissions
11.1 Product reviews, support messages, suggestions or other submissions you choose to send remain yours to the extent you own the underlying rights. You grant us a limited permission to process, store and display a submission for the purpose for which it was made, including responding to support requests and moderating public reviews.
11.2 You warrant that submitted material does not knowingly infringe rights, disclose protected personal information without authority, or contain malicious instructions. Do not paste secrets, confidential client data or sensitive personal information into an optional public review. We may remove unlawful material after an appropriate review.
12 Intellectual property
12.1 The website's software, branding, catalogue presentation and original Digital Products are owned by Input Hub or its licensors. Copyright, database, trade-mark and other rights remain with their respective holders. Payment transfers only the Licence described in section 5 unless a product-specific agreement expressly provides otherwise.
12.2 Third-party model names, logos and service marks remain the property of their owners. References to ChatGPT, Midjourney, Gemini, Claude or other systems are descriptive examples of potential use. The customer is responsible for obtaining any separate third-party account or paid access needed to run a Prompt.
13 Updates, maintenance & changes to the Service
13.1 We may update website functionality, security, product descriptions and the catalogue to maintain reliability, remedy faults or reflect third-party technical changes. A change affecting products already sold will not remove legal remedies for non-conforming digital content or retrospectively withdraw an agreed material feature without a lawful basis.
13.2 Download links may be reissued or migrated during maintenance. We may set reasonable download windows or access controls, disclosed before purchase where material. Keep a secure local copy of downloaded files; customers with a genuine access problem may contact support for review.
14 Suspension, restriction & termination
14.1 We may limit accounts, orders, links or access where reasonably necessary to address credible fraud, security threats, material licence violations, unlawful use, sanctions restrictions or repeated deliberate payment abuse. Unless immediate action is needed, we will seek a proportionate resolution and explain the relevant basis.
14.2 You can request Account closure at info@input-hub.com. Closing an Account stops future account services and normally stops access to hosted re-download links; it does not itself unwind completed purchases or extinguish every lawfully retained local-use right. The Cancellation Policy explains outstanding orders and retained records.
15 Consumer rights & statutory protections
15.1 For UK consumers, digital content must meet applicable standards of satisfactory quality, fitness for a disclosed purpose and correspondence with its description. Where it does not, mandatory remedies can include repair or replacement and, in the statutory circumstances, a price reduction or refund. Nothing in these Terms reduces such remedies.
15.2 Distance customers ordinarily have 14 days after entering a digital-content contract to cancel without reason, unless the applicable statutory exception has properly taken effect. Supply of digital content during that period requires your prior express consent, acknowledgement of the loss of cancellation rights and the required confirmation on a durable medium.
15.3 If those requirements have not been satisfied, we will not treat merely opening or receiving a download link as an automatic waiver. Different mandatory rights may protect residents of other countries; governing-law clauses do not displace protections that law requires to apply to those consumers.
16 Refunds & billing disputes
16.1 The Refund Policy governs how to request review of non-delivery, defective or misdescribed content, duplicate or unauthorised charges and statutory cancellation. State the order reference and issue clearly so our team can investigate. We acknowledge standard requests within two Business Days and normally aim to decide them within ten Business Days.
16.2 Approved refunds are directed to the original payment method, subject to legal requirements and practical exceptions. We initiate reimbursement without undue delay and no later than the relevant statutory deadline; banks and card networks may take additional time to post the credit. Reimbursement cancels the applicable licence and associated access.
16.3 You retain the right to contact your card issuer or pursue lawful dispute resolution. Contacting us first may resolve a delivery issue faster but is not a condition of exercising card-scheme or statutory rights. Refer to the Payment Policy for evidence, chargebacks and duplicate authorisations.
17 Disclaimers & service availability
17.1 Prompt files are tools for users to adapt, not guarantees of particular AI results. Third-party AI services may differ in model versions, prompts accepted, training data, moderation rules and outputs. Check compatibility and suitability for your own intended purpose before making operational or professional decisions.
17.2 We endeavour to keep ordinary downloads available and files free from malicious code, but intermittent maintenance or external network incidents can occur. This clause does not relieve us of the obligation to supply conforming digital content or provide statutory remedies if a Digital Product fails the legal standard.
18 Limitation of liability
18.1 We are responsible for foreseeable loss caused by our breach of contract or failure to use reasonable care and skill, subject to the protections the law gives consumers. Loss is foreseeable if it is an obvious consequence or was contemplated by both parties when the Order was entered into.
18.2 We do not exclude or limit liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be limited. No clause deprives a consumer of non-excludable remedies for faulty digital content or damage to a device caused by content where applicable law provides protection.
19 Indemnity
19.1 A business customer must compensate us for reasonable, properly evidenced third-party claims and direct losses arising from that customer's deliberate infringement of intellectual-property rights, fraudulent payment conduct or unlawful redistribution of the Digital Products, to the extent permitted by applicable law.
19.2 This allocation does not apply to losses caused by our own breach, negligence or unlawful acts. It does not operate as a general indemnity against legitimate consumer complaints, statutory remedies, innocent errors or proper exercise of card-scheme rights. We will give reasonable notice of a claim and an opportunity to cooperate in its defence.
20 Privacy, cookies & data handling
20.1 We act as the controller of personal data used to administer accounts, orders, access, support, security and customer communications. Our Privacy Policy explains the categories of information collected, lawful bases, recipients, retention, international transfers and rights under UK data-protection law.
20.2 Our Cookie Policy describes storage technologies supporting checkout, session security, currency preferences and optional analytics or marketing. Non-essential technologies operate subject to the applicable notice and consent requirements; customers can manage preferences through the website controls.
21 Complaints & support
21.1 Direct purchasing, delivery, accessibility, payment, refund, privacy or other complaints to info@input-hub.com. Customer support is ordinarily available Monday to Friday, 9:00 a.m. to 6:00 p.m. UK time, excluding public holidays in England. Include the order reference, purchase date, currency and a concise account of what happened.
21.2 We acknowledge ordinary complaints within two Business Days and aim to provide a substantive initial outcome within ten Business Days. Complex technical or fraud matters may require additional information, in which case we will explain the next review step without restricting external legal or card-scheme recourse.
22 Governing law & dispute resolution
22.1 These Terms are governed by the law of England and Wales. Subject to mandatory consumer protections and applicable procedural rights, disputes may be brought before the competent courts of England and Wales. Customers resident in other jurisdictions retain the benefit of any mandatory law or forum protections that cannot be contractually excluded.
22.2 Before issuing proceedings, either party may write to the other identifying the Order, facts, desired outcome and supporting documents. We will consider a good-faith settlement proposal promptly. Informal resolution is encouraged but does not alter statutory limitation periods or impose a mandatory pre-litigation barrier on consumers.
23 Changes to these Terms
23.1 We may revise these Terms for future orders to reflect legal, security, commercial or technical changes. Each published edition bears a version and effective date. Material changes to the ongoing use of an Account will be notified by reasonable email or website notice before becoming effective where practicable.
23.2 An Order placed before a revision remains governed by the terms applicable when that Order was concluded, except where a lawful change is expressly accepted or mandatory law requires another result. Continued mere browsing is not treated as consent to a new charge or retroactive licence restriction.
24 Contact
24.1 Input Hub is operated by WILDMINT WORKS LTD (Company No. 17012774), whose registered office and notices address is Dept 7136, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA. Website: https://input-hub.com. Support, privacy and complaints email: info@input-hub.com.
24.2 Electronic customer notices should include sufficient information to identify the relevant Order or Account. Formal legal correspondence may also be sent to the registered office. Support is offered in English during the hours stated in section 21, subject to public holidays and extraordinary service interruptions.
Schedule 1 — Practical service rules
A. Before purchase, compare a Prompt's stated model compatibility, file format, intended application, licence tier and total checkout amount. You are buying a text-based product, not membership of a third-party AI service; a separate account with the model provider may be necessary.
B. If the payment page shows a pending card hold but the order remains unpaid, do not repeat the transaction immediately. Check the order history and confirmation email, then contact support so a duplicate charge is avoided.
C. If the order is paid but no file can be downloaded, check the account downloads area, email spam folder and browser download restrictions. Report the order reference and any error message; we will compare order, payment and delivery logs and provide an appropriate remedy.
D. If the downloaded file opens but does not work with the stated model, preserve its original format, explain the incompatibility and do not post its paid contents publicly. Where the product is defective or misdescribed, the remedies in the Refund Policy and consumer law remain available.
E. If you want to close an Account, request closure in writing and download any accessible purchases first. Closure is not itself a refund, and may end hosted re-download access, but does not remove a valid locally retained licence except as specified in section 5 and applicable law.
F. If a card charge looks unfamiliar, compare the amount, selected currency and descriptor INPUT HUB against your confirmation email. Notify us and your card issuer promptly about a genuinely unauthorised payment; do not disclose full card credentials by ordinary email.
Input Hub · Terms and Conditions · v1.0 · Effective 20 October 2026 · Published on the website; subject to update; the current published version governs.
